Privacy Policy
Last updated: July 2024. This page is a placeholder — final text to be reviewed by legal counsel.
1. Introduction
Opto Engineers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.optoengineers.in or contact us through our enquiry forms. Please read this policy carefully.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, and organisation name when you submit an enquiry or application form.
- Usage Data: Browser type, IP address, pages visited, and time of visit collected automatically through standard web server logs and analytics tools.
- Communications: Records of correspondence when you contact us by email, phone, or through the website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide information about our products and services
- Process job applications
- Send relevant product information and updates with your consent
- Improve our website and services
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as our form submission partner Formspree) who assist us in operating our website, subject to confidentiality obligations. We may disclose information where required by law or to protect our rights.
5. Cookies
Our website may use cookies and similar tracking technologies to improve user experience and analyse website traffic. You may configure your browser to refuse cookies, though some functionality may be affected.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at info@optoengineers.com. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes your acceptance of the revised policy.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Opto Engineers
252, Office No. S-6, Second Floor, Sant Nagar, Gate No. 3, East of Kailash, New Delhi-110065
B-3/53, 3rd Floor, DSIDC Flatted Factory, Jhilmil Industrial Complex, Near Metro Station, New Delhi-110092
Email: info@optoengineers.com
Phone: +91 8920949709